Privacy Policy

Automatic Information Collection

Our system automatically records certain information when you use Plan-Note. This includes your IP address, browser type, device information, and usage patterns within our app. We track which features you use most often to understand how we can make the platform more helpful.

Financial Data We Process

• Monthly income and salary information you provide
• Expense categories and spending amounts you track
• Budget goals and financial targets you set
• Payment method details for premium subscriptions
• Transaction patterns for budgeting insights

Service Improvement

We use aggregated, anonymous data to enhance Plan-Note features. For example, if many users struggle with a particular expense category, we might develop better tools for that area. Your individual information remains confidential during this process.

Third-Party Service Providers

We work with trusted partners who help us operate Plan-Note effectively. These include cloud hosting providers, payment processors, and customer support tools. All partners must follow the same privacy standards we maintain and can only use your data for specified services.

• Payment processing companies for subscription billing
• Cloud storage providers for secure data backup
• Analytics services for app performance monitoring
• Customer support platforms for help requests

Legal Compliance

Under Vietnam's data protection laws and international regulations, we may need to disclose information when legally required. This happens rarely and only involves specific legal processes like court orders or government investigations related to fraud or security threats.

Access and Correction

You can view and modify your personal information anytime through your account settings. If you notice incorrect data or want to update details, simply log into your dashboard and make changes directly. For more complex requests, contact our support team.

Data Deletion Rights

You can request complete deletion of your Plan-Note account and associated data. We'll remove your information within 30 days of your request, except for data we're legally required to retain for financial records or fraud prevention.

Technical Safeguards

• 256-bit SSL encryption for all data transmission
• Encrypted database storage for sensitive information
• Regular security audits and vulnerability testing
• Multi-factor authentication options for accounts
• Automated backup systems with encryption

Access Controls

Only authorized Plan-Note team members can access user data, and only when necessary for technical support or service improvements. We maintain detailed logs of all data access and regularly review these for any unusual activity.

Retention Periods

Active account data remains available while you use Plan-Note. After account deletion, we remove most personal information within 30 days. However, we may retain some data for up to 7 years for tax records and fraud prevention, as required by Vietnam financial regulations.

International Transfers

Your data is primarily stored on secure servers within Vietnam. Sometimes we use international cloud services that meet strict data protection standards. Any international transfers follow Vietnam's data export requirements and include appropriate safeguards.

Cookie Types We Use

• Essential cookies for login and security functions
• Preference cookies to remember your settings
• Analytics cookies to understand usage patterns
• Performance cookies to optimize app speed

Managing Cookie Preferences

You can control cookie settings through your browser or our cookie preference center. Note that disabling certain cookies might limit some Plan-Note features, particularly those related to personalized budgeting recommendations.

Notification Process

For minor updates like clarifications or contact information changes, we'll post the revised policy with an updated date. Major changes affecting how we collect or use your data will trigger direct notifications at least 30 days before implementation.